There are thousands of online casinos on the internet, and the number is growing by the hour. With so many choices available, choosing the best can be an overwhelming task to a beginner. I believe these are the most important factors to consider in choosing an online casino:
Reputation First and foremost, you must choose an online casino based on reputation. This means that such a casino must not have been involved in any shady transactions in the past, and must not be operated by questionable personalities. Most beginners rely on endorsements and reviews of independent gambling portals.
I would like to caution the beginning players that paid reviews and endorsements by gambling portals don’t speak truly of the casino in question. About the only reliable information you hear are those that you read in customer forums and those suggested by concerned gamblers who have experienced playing in such a casino. So before you open an account with a casino, scour the web first, and listen what other gamblers are saying. Remember it is your money that’s at stake.
Transparency Online casinos should be transparent at all times to its clients even on its most sensitive information. This means that they should be willing and cooperative in divulging the information to you if you request it.
Some of the information you might like to know are business address, stock market data, the licensing jurisdictions, the people who runs the casinos, the software used, the length of operations, and many others. This is not a problem though because most casinos provide this information on their site. If this information is not available on their site, they should provide them to you if you request it. If a casino refuses to do so, then it should be enough for you to doubt the casino. An upright and scrupulous online casino should have nothing to hide.
Customer Support Customer Support plays a very important role in choosing an online casino, yet it is the most overlooked by the beginners. Playing online could result into a host of unforeseeable circumstances which can only be resolve through immediate communication between you and the casino. Unlike in land based casinos where a misunderstanding could be resolved right then and there, online disputes may take considerable time to resolve, some even forever.
The casino must have a variety of channels that allows for an efficient and immediate communication between you and them. The most popular communication lines used today are email, telephone support, and 24 hour live chat. I suggest that before you create an account with an online casino, you contact them first so you would know how fast they respond to customer queries, and to gauge whether or not they are genuine in providing assistance to their clients.